I downloaded the latest mobo chipset driver from asus website,i tried to install it but got a message that my current installed version is newer than the downloaded one! So i think i will keep it as is. – cybergeek654 May 7 '16 at 12:57.
I've got a new PC. I installed Windows 10 and Ubuntu on it.
Now in windows 10, when I log in I get the error message saying:
Unknown USB device (Configuration Descriptor Failed)
Looking in the device manager I get following details on this error:
Windows has stopped this device because it has reported problems. (Code 43) A request for the USB configuration descriptor failed. Location: Port_#0010.Hub_#0003
Question: How to find out the faulty part and resolve the error?
Things I have done so far:
The only USB preferential I have connected are mouse (logitech u0026) and keyboard (logitech k120), and both are working fine. I even disconnected one at a time, restarted, and the same error appears. (I cannot disconnect both because I cannot log in windows anymore).
My MOBO is Asus X99-A/USB 3.1 (see here.)My case has 1 mic jack, 1 headphone jack and two USBs on the front, both work fine. When I stick a usb flash memory in them, they appear in device manager as 'USB mass storage', under locations: Port_#00XX.Hub_#0003. I tried to disable those entries in device manager and it did not had any effect in the error.
Thanks
cybergeek654cybergeek6541 Answer
You can try running this Intel chipset utility, downloading from the Intel web site from this link.
mic84